Pay Your Invoice Online
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Mack Industries is pleased to introduce an enhanced payment facility for your convenience. With our secure online payment portal, E-Bill Express, you can now effortlessly settle your invoices. This service streamlines your transactions, ensuring efficient and reliable processing directly from your workspace. We invite you to utilize E-Bill Express to promptly and securely handle all your payment needs with Mack Industries.
Note: To set up Automatic/Recurring Payments (AP) or monthly contributions, you must first make an initial payment using the ‘Pay Now’ Link. After the payment has been initiated, you will have the option to enroll. You must log in as an enrolled user to set up an RP.
Make a Quick Un-Enrolled Payment
Access E-Bill Express by going to www.e-billexpress.com/ebpp/Mack/ in your web browser.
- Enter your account number and re-enter to confirm
- Click ‘Pay Now’
- Enter information in all required fields and select a Category to designate the payment if required
- Add a Payment Method below the Payment Amount field by completing the bank account or credit card information and agreeing to the debit authorization – Click ‘Add’
- Click ‘Continue to Payment’
- Click ‘By checking this box…’ to agree with the Terms and Conditions, if applicable
- Click ‘Make Payment’
- Click ‘Log Out’
Make a Payment and Enroll in E-Bill Express Quick Pay
- Access E-Bill Express through a link on the website or enter the URL into a browser.
- Enter account number and re-enter to confirm
- Click ‘Pay Now’
- Enter information in all required fields, select a Category to designate the payment, if required
- Add a Payment Method below the Payment Amount field by completing the bank account or credit card information and agreeing to the debit authorization – Click ‘Add’
- Click ‘Continue to Payment’
- Click ‘By checking this box…’ to agree with the Terms and Conditions, if applicable
- Click ‘Make Payment’
- Click ‘Enroll With Your Current Information’ if you like to enroll to be able to set up an AP. (If you do not wish to enroll, click ‘Log Out’.)
- Enter information in required fields. Click Continue to Login & Payment’.
- Choose Login ID, Password, select security image and label, select security questions and fill in answers. Click ‘Continue to Terms of Service’.
- Click check box to agree to Terms of Service and click ‘Continue to Billing and Payment’.
- Enter any outstanding required Payment Method information, click checkbox for debit authorization.
- Click ‘Finish Enrollment’
- Go to your email account and open the email just sent to you. Click on the ‘Activate’ button or hyperlink. NOTE: Your access is not activated until you click on the ‘Activate’ button and you will not be able to make payments
Setting up an Automatic Payment or Monthly Contribution
- On the Welcome page, Login Tab, enter your login ID and Password, click ‘Login’
- Click on the Automatic Payment (Scheduled Contribution) tab
- Click on ‘Create New Recurring Payment’ button
- Complete required information and click checkbox agreeing to the terms
- Click ‘Agree and Submit’
Deleting an Automatic Payment or Monthly Contribution
- On the Welcome page, Login Tab, enter your login ID and Password, click ‘Login’
- Click on either the Automatic Payment (Scheduled Contribution) tab
- Click on ‘Review’ button
- Click ‘Delete’
- Click ‘Delete’ to confirm
Automatic Payment did not Initiate
- An automatic payment will delete permanently if one of the following applies:
- Automatic Payment expired per initial setup
- User un-enrolled
- Biller placed a ‘Stop’ on the account
- Biller deleted the Automatic Payment
- Pay close attention to the very first Automatic Payment as it may not initiate until the following billing cycle depending on when the biller loaded the bill. You may have to pay the first one manually.
Forgot Login ID
- On the Welcome page, click on ‘Forgot Your Login ID’.
- Enter your account number and email address used during enrollment and click ‘Send’
- An email will be sent to your email address with your login ID.
Forgot /Reset Password
- On the Welcome page, click ‘Password Help?’
- Enter your Login ID and email address used during enrollment and click ‘Reset My Password’.
- An email will be sent to you with a ‘Set my Password’ link.
- Click on the ‘Set My Password’ link in the email
- Enter and re-enter a new password in the appropriate fields in the newly opened browser window
- Click ‘Set Password’
- Click ‘Login’ link
Locked Out
- The password is case sensitive. If you enter your password incorrectly three times, the system will lock you out.
- Click on ‘Contact Us’ on the bottom of the Welcome page for contact information and ask your biller to unlock you. You do not have to change your password unless you cannot remember it.